{"id":41,"date":"2025-05-09T01:06:51","date_gmt":"2025-05-09T01:06:51","guid":{"rendered":"https:\/\/www.cmimelaka.gov.my\/?page_id=41"},"modified":"2026-03-05T02:40:48","modified_gmt":"2026-03-05T02:40:48","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/www.cmimelaka.gov.my\/?page_id=41","title":{"rendered":"PIAGAM PELANGGAN"},"content":{"rendered":"\n
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PIAGAM PELANGGAN DAN KEWAJIPAN PELANGGAN<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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PIAGAM PELANGGAN<\/strong><\/p>\n<\/div>\n\n\n\n

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  1. Memastikan permohonan penyewaan hartanah diproses dalam tempoh tujuh (7) hari bekerja daripada tarikh kelulusan Mesyuarat Pengurusan Perbadanan Ketua Menteri (CMI).<\/li>\n\n\n\n
  2. Memastikan permohonan pembelian\/ pajakan hartanah diproses dalam tempoh tiga puluh (30) hari bekerja daripada tarikh kelulusan Mesyuarat Lembaga Perbadanan Ketua Menteri (CMI).<\/li>\n\n\n\n
  3. Memastikan wang deposit sewa hartanah dikembalikan dalam tempoh empat belas (14) hari bekerja daripada tarikh tuntutan lengkap dikemukakan kepada Unit Kewangan.<\/li>\n\n\n\n
  4. Memastikan perjanjian ‘in-house’ disediakan dan disemak dalam tempoh tiga puluh (30) hari bekerja dari tarikh penerimaan arahan berserta dokumen yang lengkap.<\/li>\n\n\n\n
  5. Memastikan resit rasmi dikeluarkan pada hari yang sama berdasarkan maklumat lengkap diterima.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
    <\/div>\n\n\n\n
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    KEWAJIPAN PELANGGAN<\/strong><\/p>\n\n\n\n

    Untuk membolehkan Bahagian Perbadanan Ketua Menteri Melaka melaksanakan piagam pelanggan dengan berkesan , pelanggan hendaklah :<\/p>\n\n\n\n

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    1. Menyediakan dokumen yang lengkap dan tepat semasa berurusan .<\/li>\n\n\n\n
    2. Menepati dan mematuhi syarat-syarat perjanjian yang ditetapkan<\/li>\n\n\n\n
    3. Bersikap rasional semasa membuat aduan.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      PIAGAM PELANGGAN KEWAJIPAN PELANGGAN Untuk membolehkan Bahagian Perbadanan Ketua Menteri Melaka melaksanakan piagam pelanggan dengan berkesan , pelanggan hendaklah :<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=41"}],"version-history":[{"count":9,"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":1871,"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=\/wp\/v2\/pages\/41\/revisions\/1871"}],"wp:attachment":[{"href":"https:\/\/www.cmimelaka.gov.my\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}